ElectroFlytes® Return Policy
Thirsty Business Ltd
Unit 16, Riverview Business Park, Station Road, Forest Row, East Sussex, RH18 5FS, United Kingdom
Email: returns@thirstybusiness.co.uk

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🌟 Our Promise

At ElectroFlytes, we want you to be completely happy with your purchase. If something isn't right, we’ll do our best to make it right.

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📦 Returns

We accept returns within 14 days of delivery, provided the item is:

• Unopened

• Unused

• In its original packaging

Please contact us at returns@thirstybusiness.co.uk before sending anything back. Include your order number, reason for return, and whether you’d like a refund or exchange.

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💳 Refunds

Once we’ve received and inspected your return, we’ll process a refund to your original payment method. Please allow 5–7 business days for it to appear in your account.

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🚚 Return Shipping

Customers are responsible for return shipping costs unless the product is faulty or damaged. We recommend using a tracked service to ensure safe delivery.

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❌ Non-Returnable Items

For hygiene reasons, we cannot accept returns on opened or used ElectroFlytes bottles unless the product is faulty.

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🛠 Faulty or Damaged Goods

If your item is faulty, damaged, or not as described, please contact us within 7 days of receipt. We’ll replace it or issue a full refund, including any delivery charges.